PRIVACY STATEMENT
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the sales process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically collect your computer's IP address to obtain information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collection and use of your personal information only for that specific purpose.
If we request your personal information for a reason other than marketing, we will either directly ask for your explicit consent or provide you with an opportunity to say “no.”
How can I withdraw my consent?
If after you consent, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at support@luckygreenlife.com
SECTION 3 - CONSENT
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.
SECTION 4 - Shopline
Our store is hosted on SHOPLINE. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your information is stored through the SHOPLINE data storage, databases and application. They store your information on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopline stores your credit card information. This data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase information is only kept for as long as necessary to complete your purchase. After that, your purchase information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you can also read the Shopline Terms and Conditions (https://www.myshopline.com/legal/terms) or the Privacy Policy (https://www.myshopline.com/legal/privacy).
SECTION 5 - THIRD PARTY SERVICES
In general, the third party providers we use will collect, use and disclose your information only to the extent necessary to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
We encourage you to review the privacy policies of these providers so that you can understand how your personal information will be processed by these providers.
In particular, please note that some providers may be located or have facilities located in a jurisdiction other than yours or ours. Therefore, if you choose to enter into a transaction that involves the services of a third party service provider, your information may be subject to the laws of the jurisdiction(s) in which such service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.
Links
When you click on links on our store, they may take you outside of our site. We are not responsible for the privacy practices of other sites and we encourage you to review their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable security measures and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and other generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to opt out of cookies.
_Shopline_id, a unique token, session, allows shopline to store information about your session (referring page, landing page, etc.).
_Shopline_visit, no data stored, retained for 30 minutes from the last visit, used by our website's internal statistics tracker to record the number of visits.
_Shopline_uniq, no data stored, expires at midnight (relative to the visitor) of the next day, counts the number of visits to the store from a single customer.
cart, unique token, kept for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, session.
storefront_digest, unique token, indefinite. If the store has a password, it is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this Site, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor children to use this Site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time, so please check it frequently. Changes and clarifications will be effective immediately upon posting on the Website. If we make material changes to this Policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint or simply want more information, please contact our Privacy Compliance Officer at support@luckygreenlife.com